Chapter Wont Upload

Joined
Dec 4, 2020
Messages
2
This has been going on for weeks so i decided to ask for some help now.

Every time the status bar for the upload reaches the end it always says "Something went wrong with your upload" and just stops.
Can anyone tell me what to do
 
Member
Joined
Jan 11, 2019
Messages
518
Uploads failing common causes:

1. Connection is timing out to our server. If it takes longer than 1 minute this is probably the cause.
2. Files or folder having loads of (((([[[[]]])))) in filename can cause it to break.
3. Nested folders within folders or hidden folders.
4. Not a .zip. We don't support .rar or .7zip at this time.
5. Apple device owners - the zip contains a hidden folder and metadata.
6. It's your first upload.

Solutions:

a. Optimise your files to reduce filesize. See https://mangadex.org/thread/250545 for info on how to optimise.
b. Try a free trustworthy VPN such as ProtonVPN (free tier) https://account.protonvpn.com/signup and set the exit node to EU.
c. Rename the files and folders, make sure there's no nested or hidden files/folders and zip as a .zip.
d. Apple device owners - use the solutions posted in here to remove the files. https://stackoverflow.com/questions/10924236/mac-zip-compress-without-macosx-folder
e. If all else fails: https://discordapp.com/channels/403905762268545024/726921084187705454/726921234373410966 Post using the format supplied and let someone else upload it for you.
f. First uploads require approval. It will be checked as soon as someone has time.
g. If you are a Group Leader use the new Dropbox uploader.

From the MangaDex Discord.
 

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